Product Questions

Sizing Guide (Wrist Circumference) *If in between sizes, size up!

Small: 5.5 - 5.9 inches
Medium: 6 - 6.4 inches
Large: 6.5 - 6.9 inches
XL: 7+ inches 

Actual Band Lengths

Small: 4.75 inches
Medium: 5.25 inches
Large: 6 inches 
XL: 6.5 inches 

We recommend washing on low heat and letting the band tumble dry on a low setting or leaving to air dry.

It will! The more you wear it and the more you wash it, the softer it'll get over time.

Put it through a washer / dryer cycle.

This should return the band to its original condition.

Give it a good pull and hold it stretched out for 5-10 seconds.

The elastic will also begin to mold to your wrist size over time. It may be need a little patience.

Havana Loops accepts Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay, PayPal, PayPal Credit, and PayPal Pay in 3.

All Havana Loops products are only available exclusively via our website (this one).

Shipping Information

We currently deliver throughout the UK, Europe, Australia and the USA.

We're updating our list of destinations all the time so please check at checkout for the most up to date shipping information for your country.

Please note that while we do ship orders outside of the United Kingdom, international orders can be tricky as customs rules vary widely from country to country. By placing an international order, you understand that you are solely responsible for any and all customs, taxes, tariffs, or any other costs which this order may incur and we cannot issue a refund for any inability to receive the package after we have sent it out.

  • UK – On all orders of £30 or more.
  • International – On all orders £70 or more.

United Kingdom

Free on UK orders of £30 or more.

For UK orders under £30, shipping is just £2.99 with all orders delivered by Royal Mail.


Free on European/USA/Australian orders of £70 or more.

For international orders under £70, shipping is calculated live at checkout by our carriers.

We make every human effort to dispatch all orders placed before midday on the very same day.

All orders are dispatched from the UK and delivered in 1-4 days by Royal Mail.

International orders take 2-11 days typically.

We do offer an Express Delivery option at checkout.

All live time frames can also be seen at checkout.

Right here from our warehouse in Chelmsford, England. We post all orders via Royal Mail.

We'll email and/or send you a text message when your order has been dispatched with tracking.

We aim to dispatch all orders placed before 1pm on the same day, Monday-Friday.

Yes! Your dispatch confirmation email and/or text message will contain all tracking/delivery confirmations.

Please allow 12 hours for this information to go "live" before reviewing your order status.

Lifetime Warranty

Absolutely. All Havana Loops products come with a one year warranty from the date of purchase.

We get it, life happens!

Sometimes a strap will get damaged, or come unthreaded.

That's why every purchase includes our LIFETIME WARRANTY - £5 Replacement. 

This means for just £5 we will replace your band with a brand new one!

The replacement will be the exact same band as the original purchase unless we are sold out. If sold out, you may choose any band of equal or lesser value as your replacement.

We can only issue a £5 Replacement if you provide a photo of the damaged item. We're unable to replace lost or stolen items.

To claim your £5 Replacement, send us an email to with your Order Number (#HL-12345), Picture of Band, and a note stating you would like the £5 Replacement!

* Did we mention, every replacement removes 1kg of trash as well! *

Returns & Exchanges

If you need to process a return for any reason, email us within 30 days of delivery and we'll be happy to help arrange a return for you.

Please do the same if you need to exchange for a different size or colour too – we'll be happy to help!